ActiveSync 4.2 and Office 2007 beta2 sync problem...
I was upgrading my Dopod 900 Firmware to the latest version provided by Dopod website (MemberOnly! ROM version 1.30.108CHT 03/31/06, ComModule 1.11.00 , ComProtocol 42.45.P8, ExtendedMem version 1.30.228CHT). Personal data will be all erased due to firmware upgrade. also I was upgrading my Office 2003 Pro to Office 2007 Pro beta2, and installed the latest ActiveSync 4.2 .
Now the problem happened. my notebook can recognize my pocket pc device, but the sync process was keep halting on waiting status, not able to sync anything from Office 2007. I was wondering if there is any compatibility problems between the new office system 2007 and my device.
After a search from google, found the cause of the problem. it's the firewall problem that block the connection between device and office!
When syncing the PPC device, the device will create a new connection adapter on the notebook/pc to build the communication tunnel. if one had firewall installed on the notebook/pc, then by default this connection will be blocked, which caused the halting syncing problem.
To solve this problem, first find out the connection ip segment by connecting the device to the notebook, run a "ipconfig" cmd command to find out the extra ip segment created by the device. and then just open one's firewall program and add this segment to the allowed area, after that, the sync process will run normally.
Now my Dopod 900 PDA phone can normally sync with newly installed Office 2007 beta2!
Technorati Tags: microsoft , windowsmobile , activesync , firewall , office , dopod